Content-Oblivious Trust and Safety Techniques: Results from a Survey of Online Service Providers
Publish Date: 09-09-2021
Author(s): Riana Pfefferkorn
Synopsis: Modern-day online services are plagued by various kinds of harmful content, from hate speech to terrorist propaganda to depictions of the sexual abuse of children, to name just a few. In pressuring online service providers to better police harmful content on their services, regulators tend to focus on trust and safety techniques, such as automated systems for scanning or filtering content on a service, that depend on the provider’s capability to access the contents of users’ files and communications at will.
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