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stats19q4
Stats Q4 2019
Author: Pirque
Last edited: 18 Mar 2021
| Date Published | Title | Rating | Type | Author | Quick Synopsis | Link | |
|---|---|---|---|---|---|---|---|
| 2019-11-14 | Voice on the Go | Report | Almost every driver (95%) will be using a voice assistant in the next three years, but automotive companies must improve the experience to meet user expectations, a new research report from the Capgemini Research Institute has found. | https://www.capgemini.com/wp-content/uploads/2019/11/Report-%E2%80%93-Voice-on-the-Go.pdf | |||
| 2019-10-15 | 2020 State of Tech Spend Report | Report | Optimizing IT spend offers a major opportunity to redirect savings to invest in high-priority transformational initiatives | https://resources.flexera.com/web/pdf/Report-SLO-State-of-Tech-Spend-2020.pdf | |||
| 2019-09-05 | World Payments Report 2019 | Report | As global non-cash transactions boom and competition flourishes, many banks remain reluctant to embrace Open Banking via data sharing, ecosystem partnerships and open platforms, with multiple incumbents still being cautious of change. Instead, they perceive Open Banking as a potential challenge when it is a necessity for improved customer experience and retention in the long-run | https://worldpaymentsreport.com/wp-content/uploads/sites/5/2019/09/World-Payments-Report-WPR-2019.pdf | |||
| 2019-02-07 | 2019 BUSINESSES @ WORK | Report | Welcome to the fifth Businesses @ Work report, an in-depth look into how organizations and people work today — exploring workforces and customers, and the applications and services they use to be productive. | https://www.okta.com/businesses-at-work/2019 | |||
| 2019-04-18 | Global Consumer Insights Survey 2019 | Report | PwC’s 10th annual Global Consumer Insights Survey (GCIS) — which gathers the sentiments of more than 21,000 online consumers in 27 territories — shows that in addition to the traditional return on investment (ROI) metrics used to determine a company’s success, we need to introduce another metric, one with a laser focus on customer experience: return on experience. Whether your organisation is in the business of household goods, health services, selling cars or financial services, delivering a superior experience will be what makes you a winner. | https://www.pwc.com/gx/en/consumer-markets/consumer-insights-survey/2019/report.pdf | |||
| 2019-12-09 | Technology, Media, and Telecommunications Predictions 2020 | Report | DELOITTE’S 2020 TMT Predictions report contains three overarching themes. First, individual technologies are no longer siloed, but are becoming ever more connected and interdependent—and their impact and value are increasing as a result. Second, most of the TMT industry’s money is coming from smartphones, computers, TVs, enterprise data centers and software, and IoT (we call these the “Big Five”). And third, many services and products that have been “just around the corner” for years are finally turning that corner in 2020. | https://www2.deloitte.com/content/dam/Deloitte/at/Documents/technology-media-telecommunications/at-tmt-predictions-2020.pdf | |||
| 2019-01-01 | Chasing cashless? The Rise of Mobile Wallets in the Nordics | Report | In the Nordics, smartphones have become more widespread than laptops. Not only have smartphones changed how we interact with banks and each other, they have also given life to new ways of paying. This has brought us the rise of mobile wallets. Although mobile wallets are not a new phenomenon, the last few years have brought mobile wallets from a niche product into the mainstream. Within just a few years of mass adoption, mobile wallets have taken a significant share of peer-to-peer payments. Peer-to-peer payments was traditional a domain dominated by cash. | https://www2.deloitte.com/content/dam/Deloitte/dk/Documents/financial-services/Downloads/Chasing_Cashless-The_rise_of_Mobile_Wallets_in_the_Nordics.pdf |